Returns & Refunds Policy

General Policy
I take great pride in the quality of my work. Due to the custom nature of my products—including print-on-demand apparel and limited-edition art—all sales are final. I do not offer returns or exchanges for "buyer’s remorse" or incorrect size selection.

Damaged or Defective Items
I only offer refunds or replacements for items that arrive damaged or have a clear manufacturing defect.

  • Reporting Window: You must report any damage within 48 hours of the package being delivered to your residence. Claims made after this 48-hour window will not be eligible for a refund or replacement.

  • How to File a Claim:

    1. Visit my Contact Page immediately.

    2. Provide your Order Number.

    3. Attach clear photos of the damaged product and the exterior packaging.

  • Resolution: Once I verify the damage via your photos, I will issue a full refund to your original payment method or ship a replacement at no additional cost to you.

Specific Item Guidelines

  • T-Shirts (Print-on-Demand): These are custom-printed for you via Printful. I cannot accept returns for these items once they are produced. If a shirt is misprinted or damaged, please follow the damage claim steps above.

  • Books, Prints, & Stickers: These items are shipped directly from my studio. While they are inspected before shipping, sometimes there can be damage during transit. Please contact me within the 48-hour window if an item is damaged in transit.

  • Digital Products: All digital downloads are non-refundable.

Privacy Policy for Abel Illustrations

1. Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

  • Identifiers: Name, email address, shipping/billing address, and IP address.

  • Commercial Information: Records of artwork purchased or considered.

  • Internet Activity: Browsing history and interaction with our Site.

2. Sources of Information

We collect this information directly from you (e.g., when you make a purchase or sign up for a newsletter) and automatically through cookies as you navigate the Site.

3. Purpose of Collection

We use your information to fulfill orders, provide customer support, and improve our website experience. We do not sell your personal information or share it for cross-context behavioral advertising.

4. Your California Privacy Rights

As a California resident, you have the following rights:

  • Right to Know: You may request a report of all personal information we have collected about you since January 1, 2022.

  • Right to Delete: You may request that we delete your personal information, subject to legal exceptions (e.g., keeping records for tax purposes).

  • Right to Correct: You may request that we correct inaccurate personal information.

  • Right to Opt-Out: Because we do not sell or share data for targeted ads, a "Do Not Sell" link is not currently required, but we honor Global Privacy Control (GPC) signals from your browser.

5. How to Exercise Your Rights

To submit a request, please contact us at abeldrawing@outlook.com. We will verify your identity before fulfilling the request.

6. Minors Under 16

Our Site is not intended for children. If we have actual knowledge that we have collected information from a minor under 16, that data is treated as Sensitive Personal Information and is subject to stricter protections.